The Matthews House

Parent Café Coordinator

Status: Full-time, 40 hours per week; Non-Exempt

Location: The Matthews House, Fort Collins, CO; hybrid option up to 20% of total work hours

Pay Range: $24-$25.50/hour

JOB DESCRIPTION:

The Parent Café Coordinator is a hands-on role responsible for strengthening families and building community by leading the planning, facilitation, and expansion of Parent Café programming across The Matthews House. This position creates welcoming, relationship-centered spaces where caregivers can connect, share experiences, and build protective factors that support family stability and child well-being. The Coordinator organizes facilitators, partners, and logistics; supports culturally responsive delivery; and helps amplify family voice and peer-to-peer support.

QUALIFICATIONS:

• Associate’s degree in Criminal Justice, Social Work, or a related field is required; a bachelor’s degree in Psychology, Social Work, Child Development, Criminal Justice, Sociology, or Counseling is preferred.

• 1+ years of experience in family engagement, group facilitation, community organizing, or a related human services role is required.

• 2+ years of experience coordinating parent leadership, peer support, or prevention-focused family programs, ideally within Family Resource Centers or school-based settings, is preferred.

• First Aid/CPR certification is required.

• Knowledge of the Parent Café model and the Strengthening Families protective factors framework is preferred.

• Strong group facilitation, relationship-building, outreach, organization, and communication skills.

• Ability to track attendance, outcomes, and feedback in Community Care Link (CCL), Salesforce, and other required systems.

• Reliable transportation is required; up to 50% travel may be expected.

ESSENTIAL DUTIES AND MAJOR RESPONSIBILITIES

Program Coordination & Implementation – 30%

• Plan, schedule, and coordinate Parent Café sessions, including site selection, facilitator assignments, materials, childcare, meals, and transportation support.

• Ensure consistent, high-quality delivery aligned with the Parent Café model and TMH standards.

Facilitation & Family Engagement – 25%

• Facilitate or co-facilitate Parent Café sessions.

• Build trusting, strengths-based relationships with caregivers, encourage participation, and support inclusive, culturally responsive group spaces.

• Identify and address barriers to attendance and retention.

Community Partnership & Outreach – 15%

• Develop and maintain partnerships with schools, community organizations, and referral partners to expand access and host Cafés.

• Conduct outreach and presentations to increase awareness and referrals.

Documentation, Data & Reporting – 15%

• Maintain accurate attendance records, participant feedback, and outcome tracking in Community Care Link (CCL) and required reporting systems.

• Support grant reporting, quality assurance, and compliance with funder requirements.

Training & Quality Assurance – 10%

• Recruit, train, and support facilitators and volunteers.

• Ensure fidelity to the Parent Café model and participate in supervision, coaching, and continuous quality improvement activities.

Program Development & Support – 5%

• Assist with curriculum adaptation, bilingual materials, special events, and integration of Parent Cafés within Family Resource Center programming and other TMH initiatives.

Assist with other duties as assigned.

SCHEDULE:

• Full-time, 40 hours per week, generally Monday through Friday; hours may vary based on business needs.

• Some evenings and weekends may be required to support Parent Café sessions, family events, and community programming.

• This role is based at The Matthews House in Fort Collins and includes community-based work and travel to partner and program sites.

BENEFITS:

• Health, dental, and vision insurance
• Paid time off and holiday pay
• 401(k) plan with employer match
• Ongoing professional development and training opportunities
• Supportive, mission-driven organizational culture

The Matthews House Mission: Empowering youth and families through connection, self-efficacy, and independence.

The Matthews House Vision: A community that is aware, belongs, and is self-sufficient.

The Matthews House Values: Relationship-Centered, Assume the Best of People, Own Your Role, Innovation, Remain Curious

EQUAL OPPORTUNITY EMPLOYMENT & AFFIRMATIVE ACTION

The Matthews House is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability or any other status protected by state or local law.